Job Overview

Job Title: Customer Support Executive (Blended Process – Voice + Chat + Email)

Job Type: Full-time
Location: Thane, Mumbai, Maharashtra
Shift: Night Shift
Work Days: Monday to Friday
Weekly Off: Sunday
Salary: ₹20,000 per month (CTC up to ₹23,500)
Work Mode: In-person (Work from Office)

Eligibility Criteria:

• Qualification: Graduation is mandatory

• Age Limit: 18 to 35 years

• Gender: Open to both Male & Female candidates

• Experience Required:

  • 6 months to 2 years in relevant field

  • 1 year in International Voice Process (Mandatory)

  • 1 year in Email & Chat Process (Preferred)

• Language Proficiency (Mandatory):

  • Tamil + English + Hindi

  • Kannada + English + Hindi

  • Telugu + English + Hindi

  • Malayalam + English + Hindi

Job Description:

• Handle customer support through voice, chat, and email

• Resolve customer queries efficiently and professionally

• Work collaboratively with internal teams to ensure high customer satisfaction

• Meet performance benchmarks and maintain quality service standards

Shift Timings:

???? 9:30 AM – 6:30 PM (Monday to Friday)

Benefits:

• Provident Fund

• Performance Bonus

Additional Information:

• Immediate joiners preferred

• Must be comfortable working night shifts

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