Job Overview

Marketing Operations Specialist

???? Location: Bengaluru, Karnataka
???? Company: Contentstack

About Contentstack

Contentstack is on a mission to deliver world-class digital experiences through a fusion of cutting-edge content management, customer data, personalization, and AI technology. Iconic brands such as AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi, and Walmart rely on Contentstack to rise above the noise in digital markets and maintain their competitive edge.

We are dedicated to our customers and communities, recognized for unmatched customer care, and committed to giving back through initiatives like Contentstack Cares, Pledge 1%, and Girls Who Code.

???? Learn more: www.contentstack.com

Who We Are

At Contentstack, we are more than just colleagues—we are a tribe.

✨ Our Values:

• We pursue equity among our communities, employees, partners, and customers.
• We are global yet connected, diverse yet close.
• We are dreamers and dream makers, challenging the status quo.
• We do the right thing, even when no one is watching.
• We are curious trendspotters and brave trendsetters.

???? Mission: To make Contentstack indispensable for organizations to tell their stories and connect with their audience through inspiring, modern experiences.
???? Motto: #OneTeamOneDream – Chalo, let's go!

About the Role

As a Marketing Operations Specialist, you will support our global marketing team (NOAM, EMEA, APAC) in executing and optimizing campaigns through marketing automation platforms. Your focus will be on campaign execution, workflow automation, and operational efficiency to ensure seamless marketing operations across international markets.

Key Responsibilities

✅ Campaign Execution & Marketing Automation

• Build, test, and deploy marketing campaigns in Marketo.
• Ensure accurate audience segmentation and execution across email, paid media, and web.
• Maintain and troubleshoot marketing automation workflows to optimize campaign performance.

✅ Marketing Operations Support

• Assist in Marketo & Salesforce (SFDC) platform management and configuration.
• Maintain marketing database integrity and ensure proper campaign tagging.
• Support marketing teams in campaign process optimization and automation best practices.

✅ Collaboration & International Support

• Work closely with regional marketing teams to implement localized campaigns.
• Assist cross-functional teams in campaign execution, platform management, and troubleshooting.
• Ensure compliance with global marketing regulations (e.g., GDPR, CASL).

What You Bring

???? Experience: 3-5 years in marketing operations or campaign operations.
???? Technical Skills: Hands-on experience with Marketo (marketing automation) and Salesforce (CRM).
???? Detail-Oriented: Strong ability to troubleshoot campaign workflows and ensure smooth execution.
???? Global Mindset: Experience working with international marketing teams is a plus.
???? Collaboration: Ability to partner with cross-functional teams and adapt to different regional needs.

???? Bonus Points If You Have:
✔ Experience with email deliverability and compliance best practices.
✔ Familiarity with A/B testing and campaign optimization strategies.
✔ Knowledge of marketing analytics tools and campaign performance tracking.

Why Join Us?

???? Exciting & Impactful Work

• Be a part of cutting-edge digital transformation in a fast-growing company.
• Work with top-tier brands from retail, aviation, sports, and more.

???? Tribe Culture

• We have a strict “no ahole” policy** and a vibrant, inclusive culture.
• Enjoy spontaneous office happy hours, outings, and community volunteering.

???? Bragging Rights

• Your work will impact globally recognized brands like Walmart, Burberry, Mitsubishi, and more.
• You'll be part of a rapidly growing, high-performing team.

???? Transparent & Flat Hierarchy

• No unnecessary hierarchies—your voice matters!
• Regular updates on business performance and strategies.

???? #OneTeamOneDream

• We work together to make Contentstack a game-changer in digital experiences.

???? Join us and be part of something BIG! ????