Job Overview

Job Title: Pre-Sales Engineer
Location: Remote (India)
Job Type: Full-time
Salary: Not specified in the job description

About JumpCloud:

JumpCloud® provides a unified open directory platform that simplifies secure identity, device, and access management. IT teams and MSPs use JumpCloud® to help users work securely from anywhere and manage devices (Windows, Apple, Linux, and Android) through a single platform.

About the Team:

The Pre-Sales Engineering team at JumpCloud is growing rapidly to support sales functions. The team equips salespeople with the technical resources needed to drive revenue. They are responsible for providing technical expertise and consulting to organizations during their evaluation process, showcasing the value of JumpCloud solutions.

What You'll Be Doing:

• Act as the technical trusted advisor for organizations evaluating the JumpCloud platform.

• Deliver tailored product demonstrations to potential clients.

• Identify customer pain points and align JumpCloud solutions to address them.

• Support both direct and partner sales teams with product-related questions and skill development.

• Build relationships with partners through technical enablement and co-selling efforts.

• Assist prospects with the setup and configuration of time-based trials.

• Provide technical Q&A support for prospects during their trial phase.

• Evaluate prospect readiness to move into a formal sales cycle.

• Advise on best practices for implementation to ensure quick customer time to value.

• Identify common technical issues to improve product development and self-serve capabilities.

• Create an evaluation framework for prospects to follow during their POC.

We're Looking For:

• Excellent written and verbal communication skills.

• Ability to simplify complex concepts.

• Comfort with speaking to both technical evaluators and IT leaders, adjusting communication style as needed.

• Public speaking experience is a plus.

• A strong desire and ability to learn complex new concepts.

• A drive to move prospects through the sales process.

Required Qualifications:

• 3-5 years of experience in a technical sales role or equivalent.

• Strong technical acumen to understand IT challenges and align them with JumpCloud solutions.

• Strong presentation skills and ability to conduct product demonstrations.

• Willingness to work hours that coincide with EMEA customers.

Preferred Qualifications:

• Basic knowledge of IT, Cloud, and SaaS technologies.

• Basic understanding of network architecture.

• Familiarity with industry-standard authentication and authorization protocols (e.g., SAML, OIDC/OAuth, LDAP, RADIUS).

• Knowledge of MDM, RMM, or similar endpoint solutions.

• Familiarity with MFA technologies (e.g., TOTP, WebAuthn).

• Experience configuring and deploying identity or directory solutions.

• Experience with scripting languages, particularly PowerShell.

• Experience with both direct and channel/partner sales cycles.

• Familiarity with MEDDIC Sales Methodology.

Work Location:

• Remote (India). Applicants must be located in India and authorized to work there.

Language Requirements:

• JumpCloud operates in English across its global teams. You must be fluent in English (written and verbal) to be considered for this role.

Why JumpCloud?

JumpCloud® is a fast-paced, SaaS-based environment where you’ll work with talented people across all departments. The company values out-of-the-box thinking and encourages employees to share unique ideas for product development. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board, and in a proven market that customers love.

JumpCloud®'s core value, "Build Connections", emphasizes human connection, regardless of backgrounds, orientations, geographies, religions, languages, gender, or race. The company cares deeply about its employees’ success.

Scam Notice:

JumpCloud warns job seekers about fraudulent employment opportunities. Be cautious of fake job postings, unsolicited emails, or messages claiming to be from JumpCloud recruiters. JumpCloud will never ask for personal financial information during the recruitment process. If you suspect a scam, contact JumpCloud immediately at recruiting@jumpcloud.com with the subject line "Scam Notice."

How to Apply:

Submit your résumé and a brief explanation of why you're a good fit for JumpCloud®.

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