Job Overview

Job Title: Pre-Sales Engineer (EMEA Region)

Job Type: Full-time
Location: Remote – India

About JumpCloud

JumpCloud® delivers a unified open directory platform that enables secure identity, device, and access management for IT teams and MSPs. With support for Windows, macOS, Linux, and Android, JumpCloud empowers teams to manage users and devices from anywhere — all from a single, simplified platform.

Our Mission: IT Simplified.

About the Team

The Pre-Sales Engineering team partners closely with Sales, providing the technical guidance and solutions needed to help organizations evaluate and adopt JumpCloud. As the team grows rapidly, we are looking for individuals who are passionate about technical sales and enabling customer success.

Note: This role supports customers located in the EMEA region, and requires working EMEA business hours.

What You’ll Be Doing

• Act as a technical trusted advisor during prospect evaluations

• Deliver tailored product demonstrations and consultations

• Identify customer pain points and align JumpCloud solutions accordingly

• Support sales and partner teams with technical product insights

• Build and nurture partner relationships via enablement and co-selling

• Assist prospects during trial setup and configuration

• Provide technical Q&A and ensure readiness to enter sales cycle

• Share best practices for implementation to ensure fast time-to-value

• Identify recurring issues that can be addressed via product, automation, or self-service

• Provide structured POC/evaluation frameworks to prospects

Required Qualifications

• 3–5 years of experience in a technical sales or pre-sales engineering role

• Strong technical acumen, especially in solving complex IT challenges

• Excellent communication and presentation skills

• Comfortable interacting with both technical and executive audiences

• Must be able to work hours aligned with the EMEA region

Preferred Qualifications

• Understanding of Cloud, SaaS, and IT Infrastructure

• Basic networking knowledge

• Familiarity with authentication/authorization protocols: SAML, OAuth/OIDC, LDAP, RADIUS

• Experience with MDM, RMM, or endpoint management platforms

• Exposure to MFA technologies (TOTP, WebAuthn)

• Experience deploying identity/directory solutions

• Proficiency with scripting, especially PowerShell

• Background in channel/partner sales cycles

• Experience with the MEDDIC sales methodology

Language Requirements

All internal communication and interviews at JumpCloud are conducted in English. Candidates must be fluent in spoken and written English. Additional language skills are welcome but not required.

Why JumpCloud?

• ???? Remote-first company — work from anywhere within India

• ???? Supportive culture and collaborative team

• ???? Continuous learning in a fast-paced, high-growth SaaS company

• ????‍????‍???? Work with a talented, globally distributed team

• ❤️ Emphasis on inclusion, authenticity, and connection

• ???? Your ideas and voice matter — contribute to product evolution and company growth

Diversity & Inclusion

JumpCloud is proud to be an Equal Opportunity Employer. We value diversity and welcome applicants from all backgrounds. If you are passionate about the role but don’t meet every qualification, we still encourage you to apply — your unique experience may be just what we’re looking for.

Scam Notice

Please be aware of fraudulent job offers. All communications from JumpCloud will come from official @jumpcloud.com email addresses. We will never ask for financial information or send equipment checks during the recruitment process.

If you suspect a scam, contact: recruiting@jumpcloud.com with subject line "Scam Notice".

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