Job Overview

E-Commerce Account Manager (Remote/Full-Time)

Job Details

???? Position: E-Commerce Account Manager
???? Job Type: Permanent | Full-Time | Remote
???? Work Schedule: Night Shift | Adjustable Shift | UK Shift | All Week Long
???? Salary: ¥40,000 - ¥45,000 per month
???? Start Date: March 1, 2025
???? Application Deadline: February 28, 2025
???? Location: Work from Home
???? Benefits: Health Insurance | Paid Sick Leave | Paid Vacation

Company Overview: E-Motive

E-Motive is a global leader in multichannel e-commerce solutions, operating in over 15 countries across America, Asia, and Europe. We help businesses manage online transactions by providing services such as inventory management, data optimization, account management, customer service, and web development.

We enable brands, manufacturers, and sellers to establish a strong presence on platforms like Amazon and eBay while also working directly with eBay in multiple countries.

Role Overview

We are seeking an experienced, highly organized, and self-motivated E-Commerce Account Manager with a passion for online sales and digital marketing. The ideal candidate should have a strong background in managing e-commerce accounts, analyzing data, and developing sales strategies to optimize performance on platforms like Amazon, eBay, and Shopify.

???? Key Traits: Entrepreneurial mindset | Strong ownership | Client-focused | Excellent communication

Key Responsibilities

1. Account Management

✅ Serve as the primary point of contact for assigned e-commerce clients.
✅ Build and maintain long-term relationships by understanding client needs.
✅ Ensure high levels of customer satisfaction by resolving queries and addressing concerns.
✅ Create and optimize product listings on Amazon and eBay according to best practices.

2. Strategy Development

✅ Work with clients to develop and implement e-commerce growth strategies.
✅ Analyze market trends, competitor activities, and customer behavior to identify new opportunities.
✅ Design and execute pricing strategies, promotional campaigns, and product launches.

3. Performance Analysis

✅ Monitor and report on key performance indicators (KPIs) such as sales, traffic, and conversion rates.
✅ Use data-driven insights to optimize product listings and marketing campaigns.
✅ Provide regular performance reports to clients and internal teams.

4. Platform Management

✅ Oversee client accounts on various e-commerce platforms (Amazon, Shopify, eBay, etc.).
✅ Ensure product listings are accurate, optimized, and up-to-date.
✅ Adjust pricing, promotions, and inventory to align with client objectives.

5. Cross-Functional Collaboration

✅ Work closely with teams in marketing, design, and logistics to develop cohesive strategies.
✅ Collaborate with partners and vendors to enhance product offerings.

6. Problem-Solving & Optimization

✅ Identify and resolve issues affecting e-commerce operations or client accounts.
✅ Implement solutions to improve sales performance and customer satisfaction.

Qualifications & Requirements

✔ Education: Bachelor's degree in Marketing, Business, E-commerce, or a related field.
✔ Experience: Minimum 2 years of experience in e-commerce account management or a similar role.
✔ E-commerce Expertise: In-depth understanding of Amazon, eBay, Shopify, and online sales strategies.
✔ Analytical Skills: Ability to interpret data, optimize listings, and improve sales performance.
✔ Technical Skills: Proficiency in Google Analytics, Microsoft Office, SEMrush, and e-commerce tools.
✔ Communication: Exceptional interpersonal and client management skills.
✔ Independent Worker: Ability to manage multiple accounts simultaneously.

Preferred Skills

???? Familiarity with major e-commerce platforms (Shopify, Magento, Amazon).
???? Understanding of SEO, SEM, and social media marketing.
???? Experience with marketing automation tools and CRM systems.
???? Strong command of English (UK accent preferred).

What We Offer

???? Work from Home – Enjoy the flexibility of a remote position.
???? Career Growth – Gain valuable experience in the fast-paced e-commerce industry.
???? Continuous Learning – Ongoing training and professional development.
???? International Exposure – Work with clients and teams across the globe.
???? Supportive Team – Young, dynamic, and English-speaking colleagues.
???? Team-Building Events – Regular activities to foster collaboration and engagement.

How to Apply

???? Submit your English CV before February 28, 2025.

???? Join a thriving e-commerce company and take your career to new heights!

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