Job Overview

Job Title: Senior Officer – Ticketing

???? Location: Mamangalam, Kochi, Kerala
???? Job Type: Full-time | Permanent
???? Shift: Morning & Day Shift
???? Salary: ₹3,00,000 – ₹3,60,000 per year
???? Supplemental Pay: Performance Bonus

Job Summary

We are looking for a highly skilled and experienced Senior Officer – Ticketing to join our corporate office in Mamangalam, Kochi. The ideal candidate will bring 3 to 4 years of solid experience in airline ticketing and hotel bookings, demonstrating proficiency in reservations, reissuances, cancellations, and travel coordination.

Key Responsibilities

✈️ Flight Ticketing & Reservations

• Manage domestic and international airline ticket bookings

• Handle cancellations, reissuances, and rescheduling of tickets

???? Hotel Bookings

• Coordinate hotel accommodations as per client needs

• Ensure comfort, quality, and cost-efficiency

???? Fare Calculation & Cost Optimization

• Identify best available fares, discounts, and promotions

• Offer clients budget-friendly and efficient travel solutions

????️ GDS Expertise

• Operate on platforms such as Amadeus, Galileo, or Sabre for ticketing and reservation

???? Customer Service

• Address client queries professionally

• Ensure a high level of service satisfaction

???? Vendor & Supplier Coordination

• Liaise with airlines, hotels, and partners to resolve booking issues

????️ Documentation & Reporting

• Maintain accurate records of travel itineraries, invoices, and bookings for internal and client reference

Eligibility Criteria

• Minimum 3 to 4 years of experience in airline ticketing and hotel bookings

• Strong knowledge of GDS systems (Amadeus, Galileo, or Sabre)

• Excellent customer service and communication skills

• Proficient in travel cost optimization and booking coordination

Perks & Benefits

✔️ Health Insurance
✔️ Provident Fund
✔️ Performance Bonus

How to Apply

Interested candidates can send their resume or referrals to:
???? Email: sneha@hirestarjobbank.com
???? Contact: 9778426764

Take the next step in your travel industry career—apply now and be a part of a team that ensures smooth and satisfying travel experiences for clients.

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