Job Overview

Job Title: Operations Manager

Job Type: Full-time
Location: Mumbai, Maharashtra
Ref: 20800
Function: Sales Asia
Closing Date: 10/05/2025
Salary: Competitive

About Triumph:

Triumph is one of the world’s leading intimate apparel companies, present in over 80 countries, serving 20,000 wholesale customers with more than 2,300 controlled points of sale and multiple online platforms under its brands Triumph® and sloggi®. It is a proud member of the amfori Business Social Compliance Initiative (amfori BSCI).

???? Learn more:

• Website: www.triumph.com

• Facebook: Triumph on Facebook

• Instagram: Triumph on Instagram

• LinkedIn: Triumph on LinkedIn

Department:

Sales, Marketing, and Business Development – Mumbai

Role Overview:

The Operations Manager will play a crucial role in streamlining operations, supporting business development, and enabling data-driven decision-making. This role demands strong analytical, operational, and planning skills to support the Commercial Director and elevate the company’s retail and sales performance.

Key Responsibilities:

• Demonstrate strength across all foundational competencies.

• Deep understanding of retail operations, multi-channel sales, and related SOPs.

• Build, collate, and analyze reports using advanced Excel and business intelligence tools.

• Design and implement MIS templates, dashboards, and business performance analytics.

• Draft and enforce SOPs to ensure cross-functional operational efficiency.

• Develop and present strategic insights and data to improve performance.

• Provide statistical and data-driven insights to aid the Commercial Director’s decision-making.

• Execute operational plans aligned with business forecasts and objectives.

• Build collaborative relationships across departments to drive smooth execution.

Candidate Profile:

Required Qualifications & Experience:

• MBA or equivalent degree preferred.

• 5–7 years of experience in retail or consumer goods industry in a similar role.

Skills & Competencies:

• Advanced Excel and PowerPoint proficiency.

• Strong data analysis, business modelling, and MIS reporting experience.

• Experience with business intelligence tools (e.g., Tableau, Power BI, or similar).

• Excellent presentation and communication skills.

• High energy with a strong drive for results.

• Capable of multitasking and managing cross-functional projects.

• Strong team leadership and ethical conduct.

What We Offer:

Global, Inclusive Culture:

With over 135 years of heritage, Triumph fosters diversity, collaboration, and mutual respect in its teams across 40+ countries.

Sustainability Commitment:

We strive to build a sustainable business for future generations through responsible leadership and eco-conscious manufacturing.

Employee Growth & Learning:

Through the Triumph Learning Academy, employees are empowered with personal and professional development opportunities.

Diversity & Equality:

Triumph values gender equality and inclusivity—over 50% of its workforce are women, and the company actively promotes women in leadership roles.

How to Apply:

If you're looking to grow your career in a fast-paced, international, and purpose-driven environment, send us your CV in English.

Triumph is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, gender, nationality, age, sexual orientation, gender identity, disability, or veteran status.

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