Job Overview

Job Title: Sales Manager
Location: Dehradun, Uttarakhand
Job Type: Full-time, Night Shift (Monday to Friday)
Salary: ₹40,000 - ₹60,000 per month (plus opportunity for incentives, monthly bonus, and group rewards)

About Karma Staff:

Karma Staff is a unique organization based in Dehradun, dedicated to educating and training individuals, providing fulfilling and rewarding job opportunities to inspire the local community. We are looking for a high-performing Sales Manager to help us meet our client acquisition and revenue growth targets.

Job Description:

As a Sales Manager, you will play a vital role in driving the success of the outreach team, creating sales strategies, and ensuring the execution of those strategies. The ideal candidate should have excellent English communication skills and prior experience in managing American clients.

Responsibilities:

• Team Management & Sales Targets:
  • Lead and manage the outreach team to achieve growth and sales targets.
  • Develop and implement a strategic plan to expand the company’s client base and ensure strong client relationships.
  • Set goals, coach, and monitor the performance of sales agents.
• Client Relations & Reporting:
  • Build and maintain strong, lasting relationships with clients by understanding their needs and going the extra mile.
  • Present sales, revenue, and cost reports along with reasonable projections to management.
• Market Insights & Strategy:
  • Identify emerging markets and shifts in the market, stay aware of new products, and track competitors.
  • Foster sustainable client relationships through a commitment to excellence.
• Operational Tasks:
  • Support the company’s administrative functions as required.
  • Update databases and client records as necessary.
  • Provide IT support for weekly PC backups, software updates, and maintenance.
• Training & Development:
  • Train, mentor, and assist team members in performing their assigned tasks effectively.
  • Assist in the recruitment of new team members when needed.
  • Support marketing efforts and pursue ongoing personal and professional growth in the business.

Qualifications and Skills:

• Education:

  • Bachelor's or Master's degree in Business Administration or a related field.

• Experience:

  • Proven experience as a salesperson and project manager, consistently meeting or exceeding targets.
  • At least 2 years of experience in global voice processes, 2 years in sales management, and 1 year in cold calling.
  • Demonstrated experience in managing American clients is a plus.

• Skills:

  • Excellent communication and interpersonal skills, with the ability to engage effectively with clients, vendors, employees, and management.
  • Strong listening skills and verbal/non-verbal communication in English.
  • Proficient in CRM software and MS Office (especially Excel).
  • Patience, empathy, and problem-solving abilities.
  • Strong organizational and multitasking skills.
  • Ability to work under tight deadlines and manage stress.

• Technical Requirements:

  • Familiar with VOIP services and open to 24/7 working hours.

Compensation & Benefits:

• Base Salary: ₹40,000 per month

• Additional Compensation:

  • Commission pay
  • Performance bonuses
  • Opportunity for group rewards after achieving set goals

• Benefits:

  • Commuter support
  • Health insurance
  • Leave encashment
  • Paid sick leave
  • Paid holidays
  • Provident fund

• Training:

  • Training provided with a compensation of ₹20,000.

Why This Role is Exciting:

The Sales Manager position offers a unique opportunity for an outcome-driven individual passionate about sales and leading teams. If you have the necessary skills and experience, we encourage you to apply for this rewarding role.