Job Overview

Job Title: Sales Manager

Location: Fairfield by Marriott, Mauza Malasi, Dehradun, Uttarakhand, India, 248001
Job Type: Full-time
Category: Sales & Marketing
Position Type: Management

Job Summary:

The Sales Manager is responsible for proactively soliciting and handling sales opportunities, ensuring timely and efficient turnover for proper service delivery. The position involves managing all day-to-day sales activities, with a focus on building long-term, value-based customer relationships that drive the achievement of sales objectives. The role includes achieving personal sales goals and supporting the broader sales team.

Candidate Profile:

• Education and Experience:

  • Option 1: A 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 3 years of experience in sales and marketing or a related professional area.

  • Option 2: A 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 1 year of experience in sales and marketing or a related professional area.

Core Work Activities:

Building Successful Relationships that Generate Sales Opportunities:

• Collaborate with off-property sales channels to ensure coordinated, complementary sales efforts.

• Build and strengthen relationships with existing and new customers to generate future bookings, through activities such as sales calls, entertainment, FAM trips, and trade shows.

• Develop relationships within the local community to expand the customer base and identify sales opportunities.

• Manage key internal and external stakeholder relationships.

• Provide accurate and effective turnover to Event Management teams.

Managing Sales Activities:

• Participate in sales calls with team members to acquire new business and/or close on business.

• Execute and support operational aspects of business booked, including generating proposals, writing contracts, and customer correspondence.

Maximizing Revenue Through Market Knowledge:

• Identify new business opportunities to meet personal and location revenue goals.

• Understand the overall market, including competitors’ strengths and weaknesses, economic trends, and supply-demand dynamics, and sell effectively against them.

• Close business opportunities based on market conditions and location needs.

• Understand the location’s primary target customer and their service expectations, offering tailored business solutions to meet their needs.

Providing Exceptional Customer Service:

• Support the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout the customer experience.

• Service customers to grow account share and execute the company’s customer service standards.

• Interact with guests to gather feedback on product quality and service levels.

• Set a positive example for guest relations.

About Marriott International:

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. The company is dedicated to non-discrimination on any protected basis, such as disability, veteran status, or any other basis covered under applicable law.

Fairfield by Marriott guarantees a beautifully simple stay with over 1,000 locations worldwide, delivering warm hospitality and great value. Joining Fairfield by Marriott means being part of Marriott International, where you can do your best work, belong to a global team, and become the best version of yourself.

This format highlights the key responsibilities, requirements, and benefits in a clear and professional layout.