Job Overview

Job Title: Sales & Support Executive
Location: Delhi, Delhi (In-person)
Job Type: Full-time, Permanent
Shift: Night Shift / Day Shift
Salary: ₹25,000 - ₹35,000 per month

Job Description:

Sales Support:

• Engage with potential clients to understand their needs and present suitable solutions.

• Identify opportunities for upselling or cross-selling additional services.

• Build strong client relationships and demonstrate the value of services.

• Meet or exceed sales targets and Key Performance Indicators (KPIs).

• Manage calls and maintain CRM records.

Application Support:

• Submit applications within specified Time-Action-Turnaround (TAT).

• Resolve client inquiries and ensure applications run smoothly.

Client Relationship Management:

• Ensure excellent client satisfaction by providing timely updates and support.

• Follow up post-process to ensure full client satisfaction and identify areas for improvement.

Preferred Candidate Profile:

• Experience in sales or application roles, preferably in migration.

• Strong verbal and written communication skills, with the ability to explain technical information to clients.

• Basic understanding of business processes.

• Willingness to work night shifts, with flexibility to adapt to different time zones and client needs.

Job Types: Full-time, Permanent
Pay: ₹25,000 - ₹35,000 per month
Schedule: Day shift
Language: English (Preferred)
Work Location: In-person

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