Job Overview

Job Details:

• Job Type: Full-time, Permanent

• Location: Delhi, Delhi (In-person)

• Pay: ₹25,000 - ₹35,000 per month

• Shift and Schedule:

  • Day shift

  • Night shift

Job Title: Sales & Support Executive

Role & Responsibilities:

Sales Support:

• Engage with potential clients, understand their needs, and present solutions.

• Identify opportunities for upselling or cross-selling additional services.

• Drive sales by building relationships with clients and showcasing the value of the services.

• Meet or exceed sales targets and set KPIs.

• Handle calls and maintain CRM records.

Application Support:

• Submit applications within the specified turnaround times (TATs).

• Resolve client inquiries related to applications and ensure all applications are running smoothly.

Client Relationship Management:

• Ensure excellent client satisfaction by providing timely updates and support.

• Follow up with clients post-process to ensure full satisfaction and identify potential areas for improvement.

Preferred Candidate Profile:

• Experience in sales or application roles, preferably in migration.

• Strong communication skills, both verbal and written, with the ability to convey technical information to clients.

• Basic understanding of processes.

• Willingness to work during night hours and adapt to different time zones and client needs.

• Flexible working in night shifts.

Let me know if you'd like further adjustments!

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