Job Overview

Job details

Job type

• Full-time

 

Location

Gurugram, Haryana

 

Benefits

Pulled from the full job description

• Health insurance

 

Full job description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

Ops Performance & Analytics

The Ops Performance & Analytics team empowers stakeholders with timely and relevant data driven insights to help run a more customer centric and dependable airline

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Job overview and responsibilities

United Ops Performance team is responsible to support Network Operations across different functional areas including flight times, turn performance, delay insights, customer journey, bags, air traffic control, aircraft maintenance and routing, ground time, airport staffing, airport congestion and construction, fuel utilization, irregular operations, etc.

The Associate Developer will support the Data Products and BI team to design, build and deploy data products including dashboards to United leadership with the goal of enabling better operational decisions that improve on-time performance and customer experience. The Associate Developer will work with various Ops business groups to understand organizational needs and design requirements, build solutions to support high priority strategic projects. The focus will be to build datasets that drive BI visualizations and help our Ops leaders to go from data to insights quickly and drive performance.

This person will support projects and help bring new concepts to life by closely with Ops leaders. This role will require hands-on development work, such as developing backend data layers, maintaining queries and generating actionable insights using BI tools.

• Assist to develop/maintain tables to support data ingestion and transformation process, while ensuring data quality and availability to support operations
• Assist to build data products including dashboards and mobile reporting products to support Ops leadership on day-to-day functions that helps them make data driven decisions and answer key questions from the eTeam
• Assist with the development and implementation for automation workflows across multiple functional areas including Turns and Air Ops performance
• Build and maintain the "single source of truth" for United's Ops data and ensure data integrity through robust governance process

This position is offered on local terms and conditions. Expatriate assignments and sponsorship
for employment visas, even on a time-limited visa status, will not be awarded. This position is for
United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree in Bachelor's degree in computer science, information sytems, engineering, or another quantitative field (i.e. mathematics, statistics, economics, etc.)
• 0-1 year experience in business intelligence, analytics, and/or data engineering
• Working knowledge of SQL and Microsoft SQL Server Management Studio
• Working knowledge of BI dashboarding tools (e.g. PowerBI, Tibco Spotfire, etc...) to produce meaningful, elegant dashboards
• Exposure to both traditional and modern technologies/languages (i.e. Python, Spark Node, etc.) for queries, procedures, and final formatted reporting in an email format
• Good communication skills
• Must be legally authorized to work in India for any employer without sponsorship
• Must be fluent in English (written and spoken)
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Master's degree