Job Overview

Job Title: Business Intelligence Analyst – Meetings & Events

Company: American Express Global Business Travel (Amex GBT)
Location: India
Job Type: Full-time

About the Role:

At Amex GBT, we believe travel can be a force for good. Join a collaborative and inclusive environment where your voice matters, and your work makes a real impact. As a Business Intelligence Analyst, you'll support clients within the Meetings & Events team by designing, developing, and analyzing reports and dashboards that provide insights into their meetings activity.

Key Responsibilities:

• Collaborate with clients and account managers to design and develop custom Business Intelligence (BI) dashboards, reports, and metrics.

• Translate business needs into detailed technical specifications and reporting solutions.

• Conduct ad-hoc data analysis to uncover trends, insights, and cost-saving opportunities.

• Present findings clearly to both technical and non-technical stakeholders.

• Normalize and analyze large data sets for meaningful and actionable results.

• Offer strategic recommendations based on data analysis to support client business decisions.

• Stay updated on BI tools, emerging tech, and industry best practices.

What We’re Looking For:

• 2–3 years of experience in business intelligence or data analysis (preferably in travel, events, or hospitality).

• Bachelor’s degree in Statistics, Mathematics, Computer Science, or a related quantitative field.

• Proficiency with BI tools such as Domo, Tableau, Power BI, SAP BI, and advanced Excel/ETL skills.

• Strong knowledge of Microsoft Office 365 (Access and Excel required).

• Experience with SQL and database querying (a plus).

• Excellent communication skills for presenting data insights to various audiences.

• High attention to detail and commitment to data accuracy.

• Client-facing experience and a strong customer service mindset.

• Comfort working in a dynamic environment with shifting priorities.

The #TeamGBT Experience:

Work-Life Balance & Benefits

• Flexible benefits from day one: health & welfare insurance, retirement plans, parental leave, adoption support, and more.

• Travel perks: weekly deals from top travel providers (flights, hotels, cruises, car rentals).

• Access to 20,000+ courses, tuition assistance, leadership training, and internal growth opportunities.

• Mental and emotional wellbeing resources for you and your family.

• A culture that promotes Diversity, Equity, and Inclusion, with global Inclusion Groups to connect and engage.

Equal Opportunity Statement:

Amex GBT values every individual and provides equal employment opportunities regardless of age, gender, religion, disability, race, or any other protected characteristic. We are committed to accommodating qualified individuals with disabilities during the hiring process.

Don’t meet every requirement?
That’s okay—if you’re passionate about the role and believe you’d be a great addition to the team, we encourage you to apply anyway. You might be exactly who we’re looking for!

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