Job Overview

Job Title: BPO Calling Agent (Course Sales - US and India Markets)
Location: Remote
Experience: 2+ years in BPO Sales with Proven Sales Strategies

Job Overview:

We are looking for a motivated and goal-driven BPO Calling Agent to sell online courses across the U.S. and Indian markets. The ideal candidate will possess strong sales intuition and the ability to implement effective sales strategies to meet and exceed enrollment targets. This is a remote role that requires high motivation, excellent communication skills, and a proven track record in selling educational services.

Key Responsibilities:

• Sales Strategy Execution:
  • Develop and execute sales strategies to convert leads into successful course enrollments.
• Outbound Calling:
  • Make outbound calls to prospective students, present the value of our online courses, and close sales effectively.
• Consultative Selling:
  • Identify potential clients' needs and recommend suitable courses using a consultative sales approach.
• Lead Follow-Up:
  • Implement a strategic follow-up process for warm leads, tailoring approaches to increase conversion rates.
• Handling Inbound Queries:
  • Address inbound queries from prospective students, providing detailed information and addressing concerns about courses.
• Sales Targets:
  • Consistently meet or exceed monthly sales targets through effective lead management and closing strategies.
• CRM Management:
  • Keep accurate records of sales interactions in CRM systems and regularly update lead progress.
• Collaboration:
  • Work closely with the marketing team to provide feedback on client responses and help improve lead-generation strategies.
• Continuous Learning:
  • Stay up-to-date on course offerings, new sales techniques, and market trends to continuously improve your sales approach.

Qualifications:

• Experience:
  • Minimum of 2 years of experience in BPO or telesales, with a strong focus on selling educational services or courses.
• Sales Success:
  • Proven ability to create and implement effective sales strategies and consistently meet sales targets.
• Communication Skills:
  • Excellent verbal and written communication skills, with fluency in English. Knowledge of regional Indian languages is a plus.
• CRM Experience:
  • Experience using CRM systems to manage leads and sales pipelines.
• High-Speed Internet & Workspace:
  • Must have a stable, high-speed internet connection and an efficient home office setup.
• Flexibility:
  • Ability to work during U.S. and Indian time zones as required.

Preferred Skills:

• Sales Experience in Education or Courses:
  • Proven history of closing high-value deals in the education or course-selling space.
• Market Knowledge:
  • Knowledge of both U.S. and Indian markets, with a deep understanding of client motivations in each region.
• Negotiation Skills:
  • Strong negotiation skills with the ability to build trust and rapport with prospective students.
• Adaptability:
  • Ability to apply creative sales strategies when traditional approaches are not successful.
• Independent Worker:
  • Comfortable working autonomously and delivering under tight deadlines.

Compensation:

• Base Salary: ₹9,274.74 - ₹26,670.80 per month
• Incentives: Performance-based bonuses

Work Schedule:

• Shift Options:
  • Fixed shift
  • Rotational shift
  • U.S. shift

Benefits:

• Telecommute: Work from the comfort of your own home

Experience:

• Total work experience: 2 years (Preferred)
• BPO experience: 2 years (Preferred)
• Sales experience: 2 years (Preferred)

Work Location: Remote